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Ryan's win new Feefo Platinum Trusted Service Award

Ryan's win new Feefo Platinum Trusted Service Award

The new Platinum Trusted Service award has been given to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

In fact since signing up with Feefo five years ago, Ryan's have been lucky enough to receive a total of 715 reviews. With 89% of those being five star and 10% four star, giving them an overall customer service rating of 4.9% out of five.

Ryan's Managing Director Robin Belsom commented: “We’re very excited to receive this new award from Feefo, especially as it is based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Ryan's is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. We would like to thank everyone who has left reviews over the last five years."

Congratulating Ryan's on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers."

Take a look at our latest customer service reviews...

Article by Ryan's

Insurance can be a complicated and confusing business. At Ryan’s we’re all about untangling complications and making things simple.

We do this through expertise, understanding and a passion for great service. It’s those qualities that enable us to get things right for our customers. No grey areas, no woolly thinking, nothing complex or difficult to understand. Our vision of success is simply to never let our customers or one another down.

Since 1975 we have been providing customers with insurance and risk management solutions for a wide range of insurance products. We have created specialist divisions for both personal and business insurance to meet the specific needs of our clients.