Suffolk Chamber Team
John Dugmore is the Chief Executive of Suffolk Chamber of Commerce and has been involved in business development and support throughout his career.
Before taking the reins at Suffolk Chamber he led the customer facing directorate of Liverpool Chamber during the city’s acclaimed regeneration process.
John is a Fellow of the Institute of Marketing and Fellow of the Institute of Enterprise and Entrepreneurs.
Suffolk Chambers places huge priority on meeting its members’ needs and now sees it stand as the 7th largest Chamber in the British Chambers of Commerce network by membership numbers (the largest non-metropolitan Chamber) and benches in the top 4 for membership retention.
Suffolk Chamber continues to lobby hard and successfully for the business community across the county and in Westminster and plays a lead role in issues affecting economic and business growth, from infrastructure to skills to red tape and legislation.
Nigel joined the Growth Hub in 2017 as manager of the team of Business Growth Advisers and office based staff.
His role is to get the most out of the team, ensure the ambitious targets are reached and maintain that Suffolk and Norfolk’s companies receive the highest quality business support from the most qualified and highest performing Growth Hub in the country.
Nigel’s background is in banking and business support which means he knows the challenges faced by small businesses and how to overcome them.
Teresa joined Suffolk Chamber in 2012 and is responsible for financial management of Suffolk Chamber, its town representation, and Lowestoft Vision. This includes management accounts for Suffolk Chamber in all five towns and Lowestoft Vision, working closely with Finance & Property Committee.
Teresa is responsible for budget setting, cash flow management and project accounting for relevant areas – eg. New Anglia Growth Hub.
As part of the Export Documentation Team, Fiona checks and issues the relevant Export Documentation required by a wide variety of Exporters. Fiona's background is in International Transport and documentation and she has been a Fellow of the Institute of Chartered Shipbrokers since 2008 and also a Dangerous Goods Safety Advisor.
Nick Burfield is the Policy Director at Suffolk Chamber: advising the Chief Executive and Board members on current policy matters; leading for the Chamber on road, rail and other infrastructure lobbies including No More A14 delays in Suffolk; representing the Chamber at key meetings including the Growth Programme Operating Board and New Anglia LEP Transport Board; supporting the Chief Executive in regular meetings with, amongst others, Suffolk MPs; and advising on external funding opportunities.
Wendy's role at the Suffolk Chamber of Commerce is Certification Officer where she checks and stamps documentation required to export commodities worldwide. She advises companies on what type of documentation is needed depending on the country of destination and send instructions to new exporters to help the process run smoothly.
Rachel completed a successful Apprenticeship with Suffolk Chamber, whilst also achieving her Level 3 Diploma in Business with West Suffolk College. In her current role she works alongside the events team, organising events for both Suffolk Chamber & Suffolk Chamber International, as well as providing marketing services to promote them.
Ann-marie started at Lowestoft Vision in November 2016 and is the Event and promotions co-ordinator. Her main responsibilities are organising four main events in Lowestoft town centre including the town trails, Christmas events, the Halloween trail and a new 1940s event. Ann-marie is also main contact for town centre bookings and maintains a growing relationship with BID members.
Stuart joined the Chamber as Business Development Manager in early 2018. Stuart has a 25-year plus career in media, sales, and advertising, starting in Fleet Street in the early 1990s, before moving onto Rex Features, later to become Shutterstock, a leading stock photography, footage and music company. There Stuart specialised in finding new business, as well as retaining current business for the company. Stuart's aim is growing the Chamber’s membership levels across Suffolk, as well as building on our fantastic relationships with our current members and patrons.
In his spare time, Stuart is a football referee at national-league level.
Michelle is the Senior Events Coordinator for the Suffolk Chamber events team and is responsible for all the local business events in Lowestoft & Waveney. Michelle joined the Chamber in 2004, she can advise on membership services and is trained in export documentation as well as being an authorised signatory for Certificates of Origin and EUR1/ATR documents.
Sharon is the Membership Administrator for Suffolk Chamber whose responsibilities include processing membership applications and customer care. Sharon joined the team early in 2009 and also manages the day-to-day running of the office which includes organising meetings for the Lowestoft & Waveney Chamber Board.
Sarah is an integral member of the team who welcomes visitors to the Chamber, she takes care of external room bookings and provides support to the Chief Executive’s office and wider Chamber team when needed. Her 17 years of experience working for the Trust Secretary/Director of Community Engagement and Director of Finance of the Norfolk & Suffolk NHS Foundation Trust has given her a keen eye for analysing data and she works diligently to support her team members.
Alicia started working at Suffolk Chamber of Commerce in November 2013 and initially began as senior events coordinator running 100 county-wide events a year alongside the events team. Alicia thoroughly enjoys the customer care and relationships side of the role and has progressed to becoming the Customer Relationship Executive at Suffolk Chamber. In her role she is responsible for sponsorship opportunities for a wide range of Chamber events and building customer relationships.
Paul's focus is on ensuring that the reputation of Suffolk Chamber is maximised amongst all key stakeholder groups by making effective two-way use of all the channels of communication available to it.
He is responsible for media relations, external publications, ghost writing articles, e-newsletters and speeches, social media, the Chamber’s offline and online branding, internal communications, market research and represents the Chamber on communications matters across the wide range of partnerships in which it is involved.
Miles Vartan provides supply chain services for the Suffolk Chamber of Commerce. As a senior operational and programme change manager, Miles enables the Chamber to provide innovative ideas as to how to improve your supply chain. With extensive supply chain and Health & Safety experience developed within warehousing, manufacturing & supply chain fast moving consumer goods, Miles has assisted in the development of Suffolk Chamber’s supply chain portals and works closely with major stakeholders in Suffolk such as EDF Energy and the public sector.
Amie is the BID Business Coordinator for Lowestoft Vision, Lowestoft’s town centre BID. Amie works closely with businesses within the BID area to ensure the delivery of projects and services that the BID businesses have asked for. Amie returned to Suffolk Chamber of Commerce in Lowestoft and Waveney in August 2017 after previously delivering a sustainable travel project from 2012-2015.