Suffolk Chamber Team

John Dugmore
John Dugmore
Chief Executive
01473 680600

John Dugmore is the Chief Executive of Suffolk Chamber of Commerce and has been involved in business development and support throughout his career. 

Before taking the reins at Suffolk Chamber he led the customer facing directorate of Liverpool Chamber during the city’s acclaimed regeneration process. 

John is a Fellow of the Institute of Marketing and Fellow of the Institute of Enterprise and Entrepreneurs. 

Suffolk Chambers places huge priority on meeting its members’ needs and now sees it stand as the 7th largest Chamber in the British Chambers of Commerce network by membership numbers (the largest non-metropolitan Chamber) and benches in the top 4 for membership retention.

Suffolk Chamber continues to lobby hard and successfully for the business community across the county and in Westminster and plays a lead role in issues affecting economic and business growth, from infrastructure to skills to red tape and legislation.

Amanda Ankin
Amanda Ankin
Senior Manager: Operations Director
01473 694812

Amanda has worked for Suffolk Chamber since 2010 and is our Operations Director.

As part of the senior management team, Amanda Ankin manages various departments of Suffolk Chamber including events, communications, marketing and international trade, and her team is based across Suffolk in Bury St Edmunds, Haverhill, Greater Ipswich, Lowestoft & Waveney and Newmarket & District.

CIPD qualified, Amanda is the lead on HR and change initiatives. Amanda also manages various Suffolk Chamber project teams including our business improvement district Lowestoft Vision, as well as our special interest group Suffolk Business Women.

Nigel Best
Nigel Best
Senior Manager: Growth Hub Manager
01473 694828

Nigel joined the Growth Hub in 2017 as manager of the team of Business Growth Advisers and office based staff.

His role is to get the most out of the team, ensure the ambitious targets are reached and maintain that Suffolk and Norfolk’s companies receive the highest quality business support from the most qualified and highest performing Growth Hub in the country. 

Nigel’s background is in banking and business support which means he knows the challenges faced by small businesses and how to overcome them.

Teresa Durling
Teresa Durling
Senior Manager: Head of Finance & Company Secretary
01473 694806

Teresa joined Suffolk Chamber in 2012 and is responsible for financial management of Suffolk Chamber, its town representation, and Lowestoft Vision. This includes management accounts for Suffolk Chamber in all five towns and Lowestoft Vision, working closely with Finance & Property Committee.

Teresa is responsible for budget setting, cash flow management and project accounting for relevant areas – eg. New Anglia Growth Hub and ETIP.

Teresa is also responsible for collection of membership direct debit payments and all supplier payments.

Rosemary Bates
Rosemary Bates
Export Documentation Manager
01473 694839

As Certification Manager Rosemary assists members and non-members who export their products overseas. Only Chambers of Commerce can stamp documents in an official capacity and these can be processed either by post, in person or online using our e-zCert System.   

Michele Broadhurst
Michele Broadhurst
Customer Care & Credit Control Officer
01473 694801

Michele joined Suffolk Chamber in October 2009 as Membership Administrator and has progressed to Customer Care and Credit Control Officer. Michele processes the new membership application forms for Suffolk Chamber and after approval from the Executive Board she sends out the new members packs inclusive of their membership certificate. Michele then follows these new members up with a 6 and 9 month customer care process for their first year of membership.

Michele is also responsible for issuing all renewal certificates and annual renewal invoices and deals with the Chamber’s membership credit control, following up on outstanding membership payments.

Nick Burfield
Nick Burfield
Policy Director
01473 680600

Nick Burfield is the Policy Director at Suffolk Chamber: advising the Chief Executive and Board members on current policy matters; leading for the Chamber on road, rail and other infrastructure lobbies including No More A14 delays in Suffolk; representing the Chamber at key meetings including the Growth Programme Operating Board and New Anglia LEP Transport Board; supporting the Chief Executive in regular meetings with, amongst others, Suffolk MPs; and advising on external funding opportunities.

Wendy Chaplin
Wendy Chaplin
Information/Export Documentation Co-ordinator
01473 694800

Wendy's role at the Suffolk Chamber of Commerce is twofold. Under her title Information Officer she produces database extractions for members and non-members of the Chamber also UK and International credit checks. For her Certification Officer role she checks and stamps documentation required to export commodities worldwide. She advises companies on what type of documentation is needed depending on the country of destination and send instructions to new exporters to help the process run smoothly.

Rachel Cornes
Rachel Cornes
Events Marketing and Training Coordinator
01473 694804

Rachel completed a successful Apprenticeship with Suffolk Chamber, whilst also achieving her Level 3 Diploma in Business with West Suffolk College. In her current role she works alongside Rebecca Pascoe and her team, organising events for both Suffolk Chamber & Suffolk Chamber International, as well as providing marketing services to promote them.

 

Ann-marie Doggett
Ann-marie Doggett
Lowestoft Vision BID Events and Promotions Co-ordinator
01502 502206

Ann-marie started at Lowestoft Vision in November 2016 and is the Event and promotions co-ordinator. Her main responsibilities are organising four main events in Lowestoft town centre including the town trails, Christmas events, the Halloween trail and a new 1940s event. Ann-marie is also main contact for town centre bookings and maintains a growing relationship with BID members.

Jim Fanshawe
Jim Fanshawe
International Trade Manager
07853 107499

Jim's career is in International Business Development / Export Management. From creating and growing a new export department through to international sales and strategy management positions, Jim has a wide reaching experience with international trade issues.

Working as International Trade Manager for Suffolk Chamber International, Jim is developing and delivering a suite of services for the Chamber’s members and non-members. We will increase our engagement with companies and directly assist them in developing their export potential.

Michelle Gardner
Michelle Gardner
Events Manager
01502 502201

Michelle is the Events Manager for Lowestoft & Waveney and is part of the Suffolk Chamber events team. She is responsible for all the local business networking events - Neptune, Suffolk Business Women Lowestoft and Mix@6.  She also manages the prestigious Lowestoft & Waveney Chamber of Commerce Business Awards.

Michelle joined the Chamber in 2004. She can advise on membership services and is trained in export documentation, she is an authorised signatory for Certificates of Origin and EUR1/ATR documents.

Sharon Green
Sharon Green
Office Administrator
01502 502203

Sharon is the Office Administrator for Lowestoft & Waveney whose responsibilities include website management, accounts and being the main contact for Certificates of Origin and EUR1 / ATR export documents.

Sharon joined the team early in 2009 and also manages the day-to-day running of the office which includes organising meetings for the Lowestoft & Waveney Chamber Board. She also helps with the flagship Business Awards.

Sarah Heaney
Sarah Heaney
Administration Assistant
01473 694817

Sarah is an integral member of the team who welcomes visitors to the Chamber, she takes care of external room bookings and provides support to the Chief Executive’s office and wider Chamber team when needed. Her 17 years of experience working for the Trust Secretary/Director of Community Engagement and Director of Finance of the Norfolk & Suffolk NHS Foundation Trust has given her a keen eye for analysing data and she works diligently to support her team members.

Alicia Matthews
Alicia Matthews
Senior Events Co-ordinator
01473 694805

Alicia started working at Suffolk Chamber of Commerce in November 2013 and works with the wider events team to deliver over 100 county wide events a year. Alicia coordinates the Greater Ipswich Chamber and Suffolk Chamber events as well as supporting the Suffolk Chamber International team with the delivery of the suite of services. 

Alicia is also responsible for sponsorship opportunities for a wide range of Chamber events.

Lyndsey Moyes
Accounts Assistant
01473 694836

Lyndsey joined the Chamber in 2009 as an Events Co-ordinator for the Energywise project, then moved to be the Assistant to the Chief Executive. I now work part time, Tuesday and Wednesday as the Finance Assistant processing all customer receipts.

Rebecca Pascoe
Rebecca Pascoe
Events Manager
01473 694811
Angela Silburn
Angela Silburn
Finance & Projects Coordinator
01473 694818

Angela provides administrative support to the various Chamber projects which include Sizewell C Supply Chain, SFEDI and Fit2Grow. She also provide administrative support to the finance and membership team.

Paul Simon
Paul Simon
Marketing & Communications Manager
01473 694822

Paul's focus is on ensuring that the reputation of Suffolk Chamber is maximised amongst all key stakeholder groups by making effective two-way use of all the channels of communication available to it.

He is responsible for media relations, external publications, ghost writing articles, e-newsletters and speeches, social media, the Chamber’s offline and online branding, internal communications, market research and represents the Chamber on communications matters across the wide range of partnerships in which it is involved.

Kayleigh Streeton
Kayleigh Streeton
Events Coordinator
01440 333104 / 01638 263107

Kayleigh joined the team following her graduation from UCS in Events Management in 2016. She manages the events in Bury St Edmunds, Haverhill & District and Newmarket & District, and is the first point of enquiry for all members in Bury St Edmunds, Haverhill and Newmarket. 

Miles Vartan
Miles Vartan
Supply Chain Officer
01473 680600

Miles Vartan provides supply chain services for the Suffolk Chamber of Commerce. As a senior operational and programme change manager, Miles enables the Chamber to provide innovative ideas as to how to improve your supply chain. With extensive supply chain and Health & Safety experience developed within warehousing, manufacturing & supply chain fast moving consumer goods, Miles has assisted in the development of Suffolk Chamber’s supply chain portals and works closely with major stakeholders in Suffolk such as EDF Energy and the public sector.