Suffolk Chamber Team
John Dugmore is the Chief Executive of Suffolk Chamber of Commerce and has been involved in business development and support throughout his career.
Before taking the reins at Suffolk Chamber he led the customer facing directorate of Liverpool Chamber during the city’s acclaimed regeneration process.
John is a Fellow of the Institute of Marketing and Fellow of the Institute of Enterprise and Entrepreneurs.
Suffolk Chambers places huge priority on meeting its members’ needs and now sees it stand as the 7th largest Chamber in the British Chambers of Commerce network by membership numbers (the largest non-metropolitan Chamber) and benches in the top 4 for membership retention.
Suffolk Chamber continues to lobby hard and successfully for the business community across the county and in Westminster and plays a lead role in issues affecting economic and business growth, from infrastructure to skills to red tape and legislation.
Amanda has worked for Suffolk Chamber since 2010 and is Head of Chamber Services.
As part of the senior management team, Amanda Ankin manages various departments of Suffolk Chamber including events, communications, marketing and international trade, and her team is based across Suffolk in Bury St Edmunds, Haverhill, Greater Ipswich, Lowestoft & Waveney and Newmarket & District.
CIPD qualified, Amanda is the lead on HR and change initiatives. Amanda also manages various Suffolk Chamber project teams including the Employer Training Incentive Pilot and our business improvement district Lowestoft Vision, as well as our special interest group Suffolk Business Women.
Teresa joined Suffolk Chamber in 2012 and is responsible for financial management of Suffolk Chamber, its town representation, and Lowestoft Vision. This includes management accounts for Suffolk Chamber in all five towns and Lowestoft Vision, working closely with Finance & Property Committee.
Teresa is responsible for budget setting, cash flow management and project accounting for relevant areas – eg. New Anglia Growth Hub and ETIP.
Teresa is also responsible for collection of membership direct debit payments and all supplier payments.
Ashleigh supports the Chief Executive of Suffolk Chamber in all areas of the business and assists in delivery of the operations for our town representation.
Her role includes managing the Business Development team and she is the lead for Young Chamber membership, a unique opportunity for schools to bridges the gap between business and education. Ashleigh’s 15 years’ experience working with small and large companies across various sectors in London has given her a unique understanding of operations and business development.
Mick Biegel manages the Employer Training Incentive Pilot. (ETIP) He spends much of his time visiting interested SMEs around Suffolk and Norfolk explaining the Pilot, and how best its 25% (or 30%) Grants can be put to use in support of their training plans. He also takes every opportunity to attend and, when invited, speak at business events to further spread the word about this unique opportunity across the UK.
Michele joined Suffolk Chamber in October 2009 as Membership Administrator and has progressed to Customer Care and Credit Control Officer. Michele processes the new membership application forms for Suffolk Chamber and after approval from the Executive Board she sends out the new members packs inclusive of their membership certificate. Michele then follows these new members up with a 6 and 9 month customer care process for their first year of membership.
Michele is also responsible for issuing all renewal certificates and annual renewal invoices and deals with the Chamber’s membership credit control, following up on outstanding membership payments.
Nick Burfield is the Policy Director at Suffolk Chamber: advising the Chief Executive and Board members on current policy matters; leading for the Chamber on road, rail and other infrastructure lobbies including No More A14 delays in Suffolk; representing the Chamber at key meetings including the Growth Programme Operating Board and New Anglia LEP Transport Board; supporting the Chief Executive in regular meetings with, amongst others, Suffolk MPs; and advising on external funding opportunities.
Wendy's role at the Suffolk Chamber of Commerce is twofold. Under her title Information Officer she produces database extractions for members and non-members of the Chamber also UK and International credit checks. For her Certification Officer role she checks and stamps documentation required to export commodities worldwide. She advises companies on what type of documentation is needed depending on the country of destination and send instructions to new exporters to help the process run smoothly.
Rachel is currently working towards a Level 3 Diploma in Business with West Suffolk College. In her role as an apprentice she works alongside mentor Alicia Matthews & International Trade Manager Jim Fanshawe organising events for both Suffolk Chamber & Suffolk Chamber International.
Rachel is also providing support for the communications team.
Nicci is the Business Development Executive for the Suffolk Chamber of Commerce. Working with a wide range of businesses in sector and size, Nicci links businesses with support opportunities and services which are available through the Chamber. Nicci is also responsible for the Start Up Business program, a program specifically designed to enable and encourage new entrepreneurship across Suffolk. She works closely with businesses, charities and not for profits to ensure a strong and accessible network which meets business needs to continue Suffolk’s vibrant and dynamic economy.
Jim's career is in International Business Development / Export Management. From creating and growing a new export department through to international sales and strategy management positions, Jim has a wide reaching experience with international trade issues.
Working as International Trade Manager for Suffolk Chamber International, Jim is developing and delivering a suite of services for the Chamber’s members and non-members. We will increase our engagement with companies and directly assist them in developing their export potential.
Sharon is the Office Administrator for Lowestoft & Waveney whose responsibilities include website management, accounts and being the main contact for Certificates of Origin and EUR1 / ATR export documents.
Sharon joined the team early in 2009 and also manages the day-to-day running of the office which includes organising meetings for the Lowestoft & Waveney Chamber Board. She also helps with the flagship Business Awards.
Clare joined the Chamber in March 2015 to deliver a successful events programme in Bury St Edmunds. She now organises events in Haverhill, Newmarket and Bury St Edmunds, is one of the coordinators for the award-winning group Suffolk Business Women and supports the wider Suffolk Chamber events team to deliver over 100 events a year across the county.
As the Employer Training Incentive Pilot (ETIP) Administrator Patsi deals with the correspondence, applications and claims, together with the reporting and financial management of the scheme.
Mostly office based, she supports Mick in ensuring the scheme is successful and runs smoothly and efficiently.
Sarah is an integral member of the team who welcomes visitors to the Chamber, she takes care of external room bookings and provides support to the Chief Executive’s office and wider Chamber team when needed. Her 17 years of experience working for the Trust Secretary/Director of Community Engagement and Director of Finance of the Norfolk & Suffolk NHS Foundation Trust has given her a keen eye for analysing data and she works diligently to support her team members.
Alicia started working at Suffolk Chamber of Commerce in November 2013 and works with the wider events team to deliver over 100 county wide events a year. Alicia coordinates the Greater Ipswich Chamber and Suffolk Chamber events as well as supporting the Suffolk Chamber International team with the delivery of the suite of services.
Alicia is also responsible for sponsorship opportunities for a wide range of Chamber events.
Paul's focus is on ensuring that the reputation of Suffolk Chamber is maximised amongst all key stakeholder groups by making effective two-way use of all the channels of communication available to it.
He is responsible for media relations, external publications, ghost writing articles, e-newsletters and speeches, social media, the Chamber’s offline and online branding, internal communications and represents the Chamber on communications matters across the wide range of partnerships in which it is involved.
Miles Vartan provides Supply Chain Services for the Suffolk Chamber of Commerce. As a senior operational and programme change manager, Miles enables the Chamber to provide innovative ideas as to how to improve your Supply Chain. With extensive Supply Chain and Health & Safety experience developed within warehousing, manufacturing & supply chain fast moving consumer goods, Miles has assisted in the development of the Chamber’s supply chain portals and works closely with major stakeholders in Suffolk such as EDF Energy and the Public Sector.
Michelle is the Events Manager for Lowestoft & Waveney and is part of the Suffolk Chamber events team. She is responsible for all the local business networking events - Neptune, Suffolk Business Women Lowestoft and Mix@6. She also manages the prestigious Lowestoft & Waveney Chamber of Commerce Business Awards.
Michelle joined the Chamber in 2004. She can advise on membership services and is trained in export documentation, she is an authorised signatory for Certificates of Origin and EUR1/ATR documents.
Darren is the Lowestoft Vision, Business Improvement District (BID) Manager and is responsible for delivering a wide range of projects that make Lowestoft More Secure, More Appealing and More Attractive.
Darren Joined the team in January 2014, since this time has generated external funding for the BID and a successful application to the Great British High Street Awards which Lowestoft was credited as a Rising Star in 2015.
I am excited to be a part of Lowestoft Vision and Suffolk Chamber of Commerce. I cannot wait to get stuck in and to be involved in so many exciting and rewarding events for the town. I am very creative and have lots of ideas to help continue the improvements of the town centre. I feel I will bring along a fresh approach and a fresh set of eyes to help deliver ideas and projects. Having grown up around Lowestoft I know the town well and can see so much potential here. I look forward to working with all the surrounding businesses.
Kayleigh recently joined the team following her graduation from UCS in Events Management. She manages the events in Haverhill & District and Newmarket & District, and is the first point of enquiry for all members in Haverhill and Newmarket. She is also the lead for the Suffolk Chamber Business in 60 sessions.