Suffolk Chamber Team

John Dugmore
John Dugmore
Chief Executive
01473 680600
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John Dugmore is the Chief Executive of Suffolk Chamber of Commerce and has been involved in business development and support throughout his career. 

Before taking the reins at Suffolk Chamber he led the customer facing directorate of Liverpool Chamber during the city’s acclaimed regeneration process. 

John is a Fellow of the Institute of Marketing and Fellow of the Institute of Enterprise and Entrepreneurs. 

Suffolk Chambers places huge priority on meeting its members’ needs and now sees it stand as the 7th largest Chamber in the British Chambers of Commerce network by membership numbers (the largest non-metropolitan Chamber) and benches in the top 4 for membership retention.

Suffolk Chamber continues to lobby hard and successfully for the business community across the county and in Westminster and plays a lead role in issues affecting economic and business growth, from infrastructure to skills to red tape and legislation.

Amanda Ankin
Amanda Ankin
Senior Manager: Operations Director
01473 694812
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Amanda Ankin has worked for Suffolk Chamber since 2010 and is our Operations Director.

As part of the senior management team, Amanda manages various departments of Suffolk Chamber including events, membership and customer care, communications, marketing, policy, supply chain, and international trade, and her team is based all across Suffolk.

CIPD qualified, Amanda is the lead on HR and change initiatives. Amanda also manages various Suffolk Chamber project teams including our business improvement district Lowestoft Vision and Suffolk Business Women, and sits on all our town Boards.

Nigel Best
Nigel Best
Senior Manager: Growth Hub Manager
01473 694828
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Nigel joined the Growth Hub in 2017 as manager of the team of Business Growth Advisers and office based staff.

His role is to get the most out of the team, ensure the ambitious targets are reached and maintain that Suffolk and Norfolk’s companies receive the highest quality business support from the most qualified and highest performing Growth Hub in the country. 

Nigel’s background is in banking and business support which means he knows the challenges faced by small businesses and how to overcome them.

Emma Alderton
Emma Alderton
Key Account Executive
01473 694829
Fiona Aldred
Fiona Aldred
Export Documentation Officer
01473 694813
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As part of the Export Documentation Team, Fiona checks and issues the relevant Export Documentation required by a wide variety of Exporters. Fiona's background is in International Transport and documentation and she has been a Fellow of the Institute of Chartered Shipbrokers since 2008 and also a Dangerous Goods Safety Advisor.

Rosemary Bates
Rosemary Bates
Export Documentation Manager
01473 694839
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As Certification Manager Rosemary assists members and non-members who export their products overseas. Only Chambers of Commerce can stamp documents in an official capacity and these can be processed either by post, in person or online using our e-zCert System.   

Wendy Chaplin
Wendy Chaplin
Export Certification Officer
01473 694800
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Wendy's role at the Suffolk Chamber of Commerce is Certification Officer where she checks and stamps documentation required to export commodities worldwide. She advises companies on what type of documentation is needed depending on the country of destination and send instructions to new exporters to help the process run smoothly.

Mike Chapman
Mike Chapman
Brexit Business Adviser
01473 694834
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Michael Chapman has held a number of key advisory roles, including as a senior policy expert at the Paris based Organisation for Economic Cooperation and Development (OECD) where he had responsibility for financial consumer protection issues, and as the owner of a consultancy specialising in local economic development and social inclusion.

Prior to his current Brexit business advisor role, Michael worked within the Economic Development Office at the city of London as International Regulation Manager.  

Rachel Cornes
Rachel Cornes
Marketing Manager
01473 694804
Kayleigh Drake
Kayleigh Drake
Senior Events Coordinator
01473 694811/ 01440 333104 / 01638 263107 / 01284 700800
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Kayleigh joined the team following her graduation from UCS in Events Management in 2016. 

Stuart Franklin
Stuart Franklin
Business Development Manager
01473694809
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Stuart joined the Chamber as Business Development Manager in early 2018. Stuart has a 25-year plus career in media, sales, and advertising, starting in Fleet Street in the early 1990s, before moving onto Rex Features, later to become Shutterstock, a leading stock photography, footage and music company. There Stuart specialised in finding new business, as well as retaining current business for the company. Stuart's aim is growing the Chamber’s membership levels across Suffolk, as well as building on our fantastic relationships with our current members and patrons.

In his spare time, Stuart is a football referee at national-league level.

Michelle Gardner
Michelle Gardner
Senior Events Coordinator
01502 502201
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Michelle is the Senior Events Coordinator for the Suffolk Chamber events team and is responsible for all the local business events in Lowestoft & Waveney. Michelle joined the Chamber in 2004, she can advise on membership services and is trained in export documentation as well as being an authorised signatory for Certificates of Origin and EUR1/ATR documents.

Sharon Green
Sharon Green
Membership Administrator
01502 502203
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Sharon is the Membership Administrator for Suffolk Chamber whose responsibilities include processing membership applications and customer care. Sharon joined the team early in 2009 and also manages the day-to-day running of the office which includes organising meetings for the Lowestoft & Waveney Chamber Board.

Sarah Heaney
Sarah Heaney
Administration Assistant
01473 694817
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Sarah is an integral member of the team who welcomes visitors to the Chamber, she takes care of external room bookings and provides support to the Chief Executive’s office and wider Chamber team when needed. Her 17 years of experience working for the Trust Secretary/Director of Community Engagement and Director of Finance of the Norfolk & Suffolk NHS Foundation Trust has given her a keen eye for analysing data and she works diligently to support her team members.

Alicia Mattcroft
Alicia Mattcroft
Operations Assistant
01473 694805
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Alicia joined Suffolk Chamber in 2012 and is our Operations Assistant.

Alicia provides support to the Operations Director to assist with the smooth running of the operations team, as well as providing support for the town and sector boards.

Koyas Miah
Koyas Miah
Brexit Business Adviser
01473 694810/07425473093
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Koyas Miah has more than a decade’s track record as a successful financial adviser, working for both Santander and for the last eight years as a Barclays business adviser based in the bank’s main Ipswich office.

Here, he was responsible for managing a portfolio of business clients with an annual sales turnover of between £400k and £1m covering Suffolk’s county town and the surrounding areas. He has a specialist knowledge of commercial lending, finance, business development and digital transformation.

 

Amie Mullen
Amie Mullen
Lowestoft Vision Business Coordinator
01502 502205
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Amie is the BID Business Coordinator for Lowestoft Vision, Lowestoft’s town centre BID. Amie works closely with businesses within the BID area to ensure the delivery of projects and services that the BID businesses have asked for. Amie returned to Suffolk Chamber of Commerce in Lowestoft and Waveney in August 2017 after previously delivering a sustainable travel project from 2012-2015.

Angela Silburn
Angela Silburn
Supply Chain & Projects Coordinator
01473 694818
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Angela provides administrative support for all Chamber projects such as the Sizewell C Supply Chain. 

Paul Simon
Paul Simon
Head of Communications & Campaigns
01473 694822
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Paul's focus is on ensuring that the reputation of Suffolk Chamber is maximised amongst all key stakeholder groups by making effective two-way use of all the channels of communication available to it.

He is responsible for campaigning, media relations, external publications, ghost writing articles, e-newsletters and speeches, social media, the Chamber’s offline and online branding, internal communications, market research and represents the Chamber on communications matters across the wide range of partnerships in which it is involved.

Miles Vartan
Miles Vartan
Supply Chain Officer
01473 680600
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Miles Vartan provides supply chain services for the Suffolk Chamber of Commerce. As a senior operational and programme change manager, Miles enables the Chamber to provide innovative ideas as to how to improve your supply chain. With extensive supply chain and Health & Safety experience developed within warehousing, manufacturing & supply chain fast moving consumer goods, Miles has assisted in the development of Suffolk Chamber’s supply chain portals and works closely with major stakeholders in Suffolk such as EDF Energy and the public sector. 

Andy Walker
Andy Walker
Head of Policy & Research
01473 694807
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Andy joined the Chamber in 2019 as Head of Policy & Research, with experience in politics and public affairs, he is well placed to advise the Chief Executive and Board members on policy issues relating to Chamber activities, including the A14 and A1307 projects, the Suffolk Growth Programme Board and other key issues facing businesses across Suffolk.