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Better train interiors for rail passengers in Norfolk, Suffolk and Cambridgeshire

Better train interiors for rail passengers in Norfolk, Suffolk and Cambridgeshire

Rail passengers in Norfolk, Suffolk and Cambridgeshire are to benefit from cleaner, smarter trains as Greater Anglia commences an interior upgrade of its Class 170 fleet.

The train operator’s eight three-carriage and four two-carriage trains, in operation on routes across the Greater Anglia network including the Norwich to Cambridge, Ipswich to Cambridge, Ipswich to Lowestoft and Norwich to Lowestoft lines, will receive a complete interior overhaul, including:

  • Refurbished seats which will receive new cushions, seat back and new covers;

  • new carpets;

  • interior repainting of the vestibule area;

  • new flooring in the toilets;

  • a refurbishment of the heating, ventilation and air conditioning systems;

  • new wall panels;

  • repainted grab handles and grab rails;

  • and a deep clean throughout.

The work is being carried out by Arriva Traincare at their facility in Crewe under contract to Porterbrook Leasing.

Greater Anglia’s Customer Service Director, Andrew Goodrum, commented: “As part of the new nine year franchise we will replace our entire fleet of trains with 1,043 brand new carriages, but in the meantime, I’m delighted that the refurbishment of our fleet of Class 170 trains will provide improved comfort and a better travelling experience for our customers.”


About Greater Anglia

The new Greater Anglia franchise began operating on 16 October 2016. It provides intercity, commuter and rural services throughout the region including the Stansted Express service. Greater Anglia is responsible for almost 2,800 employees, operates 1,300 train services per day and serves 132 stations.

About Abellio UK

Abellio UK is a UK-based company with offices in London and Glasgow. In the UK, we operate the ScotRail franchise, and the Merseyrail rail concession in a joint venture with Serco, as well as the Greater Anglia franchise. We also run several bus routes in Greater London and Surrey. Our role in transport extends beyond the journey from a-to-b. Our approach of sharing best practice, not just amongst ourselves, but across the wider transport industry enables us to provide thought leadership and innovation that makes a positive contribution to the communities we serve. Abellio is a wholly-owned subsidiary of Dutch Railways (NS - Nederlandse Spoorwegen).


Article by Suffolk Chamber