Chamber Event

An Introduction to Appraisal Skills - Develop, Motivate and Inspire

Thu 19 Sep, 2019
09:15 - 13:15
Beckett Investment Management Group Dettingen House Dettingen Way Bury St Edmunds IP33 3TU, Bury St Edmunds

This course explains how to give a good appraisal, keeping your team motivated along with communication and listening skills and giving feedback and praise.

This workshop will give you the skills and confidence to give your team the appraisal that will help them develop and remain motivated within your company.

Agenda for the Day:

09:15 Doors Open – Registration

09:30 New Anglia Growth Hub – how can we help you? *

09:45 Welcome and Introductions *

10:00 Appraisal Skills & Benefits of an Appraisal System *

10:25 An Introduction to Appraisal Skills *

10:35 Personal Experience - Attendees Experiences *

10:45 The Johari Window *

11:00 The Appraisal Process at Work *

11:05 The 4 Step Model *

11:15 Refreshment Break: Tea/Coffee and biscuits

11:30 Communication Process & Questioning Techniques *

11:45 Questioning Skills - Exercise in Pairs *

12:00 Listening Skills - 70/30 Rule *

12:10 Giving Feedback - 3 Different Types of Feedback *

12:25 Case studies - Exercise in Pair *

12:40 Guidelines to Managers - Meeting Do's and Don't *

12:50 After the Meeting and Mid Year reviews *

12:55 Guidelines for Employee *

13:05 Key Learning Points, Action Planning & Q&A's *

13:55 Close

Total hours: 4hr – *IDB = 3hrs 30mins

About the Trainer - Maria Banks CPCC – Certified Coach, Trainer, Mentor, Facilitator

http://www.stradainnovation.co.uk/

With over 12 years experience of developing and implementing organisational development and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained coach by the Coaches Training Institute (CTI), accredited by the International Coaching Federation (ICF). She is a Certified Co-Active Professional Coach (CPCC) and a graduate of the 10-month CTI Leadership Programme.

Her experience is diverse having worked with individuals and teams from a range of global organisations as well as servicing her own local community in and around Suffolk and Norfolk.

With a strong commitment to moving clients forward, achieving increased results and reaching their desired goals and aspirations, Maria’s coaching and training is impactful, action focussed and pragmatic.

She brings clarity, focus and action to both personal and professional growth and supports her clients to achieve and often exceed their goals and aspirations.

Maria’s interventions in the International business world have provided lasting benefits to a variety of clients including: E.On Energy UK, Fitch Ratings Italia, McCain Foods GB, Mysis Banking Division - New York, Microsoft, Carillion, Costain, Royal Caribbean International Italia, Fusion For Energy France, King Edward VII Hospital and the Natural History Museum London.

More locally Maria has worked with Hutchinson Port Felixstowe, Suffolk Coastal District Council & Suffolk & Norfolk Probation Services.

Living in Woodbridge, Suffolk, UK, married to Andrew and mother to grown-up sons, Pietro and Nic who live in Melbourne Australia and London respectively.

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