Business Plumber

Helping your work flow . . . and your profits grow!

Why might you need a Business Plumber?

Maybe you need help with your work flow - with the orders flowing IN to your business?  Or help with the work flowing THROUGH your business?  Or the delivery of the goods or services that flow OUT of your business?  Or with the cash flow back in which keeps your business alive and healthy?

I can help with profit leaks, time leaks, resource leaks - from continual small losses to major catastrophic haemorrhages.

Some call me a coach, call me a consultant. It doesn’t matter. My job is to help my clients - from one-man-bands to SMEs - achieve their business goals.

Sometimes that means helping you work out what those goals are! Sometimes that means helping to create a candid appraisal of your starting point. And then of course, once you know where you are & where you want to get to, there is the journey itself - which I can help you plan and carry out, and review progress.

Or I can help with just one small aspect of any of these – as you wish.

Everything I do is tailored to client needs - I do not believe business is formulaic, in which case business help should not be either.

Specialties

Understanding customer experience & helping you to breathe in customer feedback & create powerful action plans to deal with root causes not surface symptoms.

Improving the way the work works - process improvement, aka continual improvement.

Helping create energetic and focused teams - and reduce work-related conflict.