Award Categories 2022


  

Sizewell C are delighted to be sponsoring the Apprentice / Trainee of the Year Award 


 

 

Sizewell C is the new power station we are planning to construct in Suffolk.  The power station would generate enough low carbon electricity for 6million homes and save 9million tonnes of Co2 for every year of operation.  

The construction and operation of Sizewell C will create thousands of employment and apprenticeship opportunities in a broad range of occupations and careers and a boost to the regional supply chain.  Around £1.5 billion will be spent in the Suffolk region during the construction phase and the project will make an estimated lifetime contribution of £4 billion to the regional economy. During the construction phase around a third of the Sizewell C workforce will come from the local area. 

When complete, Sizewell C will have an expected workforce of 900 people to run the power station throughout its 60-year operation. Sizewell B, our operating power station on the Suffolk coast already provides long term rewarding careers and we want Sizewell C to do the same for years to come.

Award Criteria

Our 2022 future star award will be awarded to an individual who has best demonstrated their commitment to learning, a strong work ethic and dedication to achieving their potential in all areas of their apprenticeship/training framework.

This category is open to all businesses regardless of sector or size and with no age limits for the apprentice/trainee.

To be nominated for this award the candidate must be currently undertaking an apprenticeship/training programme in an organisation within Lowestoft & Waveney.

How to enter

Download and fill in our application form here, then

  1. Tell us about your business (1000 words or less):
    Your history, customers, competitors, challenges, opportunities, your vision and anything else that you feel is relevant.

Judges will be looking for:

Tell us about your apprentice/trainee and why you have nominated them.

  • Please provide examples of how they have embraced the challenge of a demanding work placement and study programme and show how they have sought additional knowledge to enhance their capabilities.
  • How have they demonstrated a keen understanding of your business strategy and objectives? Give an example of how they have contributed to these in a meaningful way.

Please tell us about the attributes that they possess that will enable them to achieve success in their chosen profession and outline their experience and achievements to date.

All entries must be received by: Friday 30th September 2022

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

 

Business of the Year Award

             

 

 

 

Founded in 1961 by Ernest James Cook, Poolcraft took the first steps of what has become a family odyssey, in building the PCE GROUP of Companies. Poolcraft started life as builders of leisure boats; enjoyed by thousands of British Tourists and Holiday Makers, who visited the world-famous waterways of the Norfolk & Suffolk’s Broads National Park.

The PCE GROUP was formed in 2018; combining the skills, expertise and synergies of PCE Automation (Suffolk) and both db automation and Premier Bowl Feeders of Leicestershire; with a strategic foot at each end of the A14, one of the main export arteries of the UK.

 

Award Criteria

The Business of the Year Award will be given to the company that best demonstrates all-round excellence in business.
Winning the overall Business of the Year is recognition of outstanding achievement in business to date. Judges will look for evidence of good business vision, good leadership, innovative ideas and continuous investment.

Open to all organisations within Lowestoft & Waveney. This award will go to the company that has proved to be experts in their field of work, backed by a strong financial performance, while demonstrating a clear understanding of the markets that it operates in.


How to enter

Download and fill in our application form here, then

Tell us about your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities, your vision and anything else that you feel is relevant.

Judges will be looking for:
Examples of evidence, such as statements on/examples of:

  • How the business has gained a competitive edge be it through: diversification into new products and markets, research and innovation, commitment to quality, and innovative marketing and communications.

  • Demonstrate how you ensure high service standards and how you deliver exceptional customer care to drive new and repeat business.

  • Provide evidence of how you have improved your business and its financial performance (we appreciate this may be more challenging during/post Covid-19).

  • Provide evidence of your commitment to staff through staff training and development.

  • Evidence your wider contribution that you have made to our local economy and communities through wealth and job creation and also through corporate, social, and environmental responsibilities.

All entries must be received by: Friday 30th September 2022


The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft.

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

 

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

 

 

Access Community Trust are delighted
to be sponsoring the Workplace Wellbeing Award 

 

Access Community Trust is a regional charity that champions a host of direct support for those that are socially excluded or vulnerable within our communities. The charity focuses across four key themes (supported accommodation, mental health and wellbeing, community social enterprises and education) to actively assist individuals in realising their full potential within society.

This year the charity has also bolstered its community wellbeing offering by opening a number of high street mental health trauma cafes for those in need of support and provided toolbox mental health training for a number of local businesses. Accredited as the 2nd best charitable employer in the UK by Best Companies, it also received a special commendation award in 2021 for its own employee wellbeing programme.

The non-profit operates across Suffolk and Norfolk from over 30 premises, has a team of over 165 staff and has positively supported tens of thousands of individuals and families this year alone.

Award Criteria

This award recognises businesses that are creating an environment for their employees to succeed by demonstrating their commitment to the health and wellbeing of their workforce.

How to enter

Download and fill in our application form here, then

Tell us about your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities, your vision and anything else that you feel is relevant.

Judges will be looking for:

  • How you promote and encourage the positive health and wellbeing of your employees
  • Demonstration of certain initiatives that your business is doing that others perhaps aren’t, specifically to care and support your employees whilst at work, either in the workplace or remotely.
  • Share the impact that your health and wellbeing initiatives have had on your employees and the wider business.
  • Demonstration that the health and wellbeing of your employees is embedded in your businesses culture.
  • Feedback from your staff/customers

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

 

Peter Aldous MP for Waveney is delighted to be sponsoring the Employer of the Year Award

 

Peter Aldous is the Member of Parliament for the Waveney constituency in North Suffolk and has been the MP since being elected in the 2010 General Election.

In Parliament Peter’s work has focused on energy policy, the future of the East Anglian fishing industry, support for small businesses, housing and local infrastructure projects. He has brought forward reforms to the park homes sector through the Mobile Homes Act to help protect often vulnerable and elderly residents. Peter’s constituency takes in the coastal town of Lowestoft, the most easterly point of the United Kingdom where urban regeneration is a key issue for Peter as a local MP.

Award Criteria

This award is open to any size business in any sector within Lowestoft & Waveney that has experienced exceptional growth in sales, profit, market share, innovation, investment or employment in the last two years. We are looking for an organisation that can demonstrate exceptional levels of growth with a strong plan for sustainable financial performance.

A growing and investing business is an important part of a successful economy, whether its job security for staff, helping with increasing employment in the community or a positive impact on local supply chain. 

How to enter

Download and fill in our application form here, then

  • Tell us about you and your business (1000 words or less)
    Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

    The judges will be looking for:

  • Details of current business success and demonstrate past and future growth
  • Turnover for last financial year (we are aware that Covid may have affected your financial forecasts and this will be taken into consideration)
  • Forecasted turnover for current financial year (we are aware that post Covid may have affected your financial forecasts and this will be taken into consideration)
  • Explain why this is impressive compared to your competitors and peers.
  • Demonstrate that this successful business performance is sustainable long term.
  • Evidence could include examples of customer testimonials, feedback and evaluation.

  • If trading internationally please include:
  • Number of years operating / trading overseas
  • Estimated percentage turnover due to international trade last year (if applicable)
  • Explain why this is impressive compared to your competitors and peers.
  • The locations where you operate / trade internationally

    All entries must be received by: Friday 30th September 2022

    The category sponsor will judge their entries and their decision is final.

    Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

    All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

 

Lowestoft Rising are delighted to be sponsoring the Community Pride Award                                              

 

Lowestoft Rising comprises of a group of public sector and Voluntary Sector partners - Suffolk Police, Suffolk Police and Crime Commissioner’s office, East Suffolk District Council, Suffolk County Council, Lowestoft Town Council, NHS Norfolk and Waveney Clinical Commissioning Group and Community Action Suffolk to represent the VCS - which work together in a new and unique way. 

Its aim is to create a significantly improved quality of life for everybody growing up, living in, working in, visiting and investing in Lowestoft.


Award Criteria

We are looking to recognise the community champions of Lowestoft and Waveney that facilitate, participate, and enable engagement, demonstrating the power of giving back to the community.

The Community Pride award is open for any business/organisation/charity/volunteer group within Lowestoft & Waveney irrespective of size or sector, who are actively engaged in supporting and working with their local community.

This category seeks to recognise those who enhance their localities and the lives of people living in them, who share their resources and talent with the local community.


How to enter

Download and fill in our application form here, then

Tell us about your business/organisation/charity/volunteer group (1000 words or less) Your history, challenges, opportunities, your vision and anything else that you feel is relevant.

Judges will be looking for:

Examples of:

  • Your initiatives that benefit your local community
    • Fundraising/Donations/Collections/Sponsorship
    • Support Groups
    • Investment of time or funds – renovation of local parks/litter picking etc
    • Donation of equipment
    • Evidence of successful community business performance 
    • Demonstrate evidence of measurable impact on and support to the local community
    • Evidence/testimonials of how your contribution has had a positive impact

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

 

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

East Coast College are delighted to be sponsoring the Business Commitment to Skills & Education Award

East Coast College is a well-established further education college based in Lowestoft and Great Yarmouth, offering a fantastic breadth and depth of subjects and technical and professional training to degree level. Recently merged with Lowestoft Sixth Form, the College now boasts an even broader academic curriculum with fantastic progression opportunities to apprenticeships (at all levels) and university.

With specialist maritime, energy and offshore training centres, combined with commercial training and its partnership with the University of Suffolk, the college has become a centre of excellence for energy, engineering and offshore skills training.

East Coast College is the top ranking apprenticeship provider in the area, QAA Good for Higher Education and top performing nationally for its Sixth Form provision.

Award Criteria:

This award recognises businesses working in partnership with schools/colleges to support young people to raise their career aspirations and awareness of the opportunities and careers available within their sector. 

A highly skilled workforce is the key to economic prosperity. Supporting our local youth into employment is vital for the economic and social fabric of the county and we are looking for employers who go the extra mile to support employment, through work experience, employment routes, apprenticeships etc.

How to enter

Download and fill in our application form here, then

  1. Tell us about you and your business (1000 words or less)
    Your history, customers, competitors, challenges, opportunities and anything else that you feel is relevant.

Judges will be looking for:

  • How you work with schools and/or colleges to support young people, how you engage with them and why you engage with them and provide example of routes into employment within your business.
  • Evidence of supporting a range of activities such as school visits, mentoring, employability skills (CV writing, mock interviews), work experience and routes to employment.
  • Demonstration on how these activities have benefited the school/college, the young students and your business, eg through PR & communications
  • Share with us how your work has improved your knowledge and understanding of young people in the work place and what impact this has had on your business.
  • Case studies of successful apprenticeships/work experience and a long term planned app
  • Your long-term, plan to employing young people and those who may face barriers to entering the labour market

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

Lovewell Blake are delighted to be sponsoring the Family Business Award     


 

 

Lovewell Blake is a firm of Chartered Accountants and Financial Planners with 8 offices across Norfolk, Suffolk and Cambridgeshire. We are extremely proud to be a top 50 firm and the oldest practice retaining its original name having been formed in 1858.

Award Criteria

This award will recognise and celebrate the unique contribution family businesses have made to Lowestoft & Waveney’s economy, history and culture. For a family business, more than any other, values are the connective tissue - the source of your success, your commitment, and your longevity. 

How to enter

Download and fill in our application form here, then

Tell us about you and your business (1000 words or less)

Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Judges will be looking for

Evidence of any of the following areas:

  • What differentiates your family’s business products or services from those of your competitors?
  • What is your family vision for the future of the business and what plans are in place with regards to succession planning?
  • Brand values – To what extent does your brand reflect your family values and how do they promote your family values in marketing & promotions?
  • Have the next generation family members brought new ways of working or innovation to the business? If so, how has this impacted on the business?
  • Examples of customer testimonials, feedback and evaluation

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

 

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

 

Citrus Security Shredding are delighted to be
sponsoring the Net Zero Champions Award                        

              


Citrus Sharp Security Shredding are independently owned Data Destruction specialists providing secure confidential paper shredding services for residents, home workers & organisations of all sizes and sectors throughout Norfolk & Suffolk – security & safety are our priorities.

Citrus is fully licensed, ISO accredited and regularly audited, providing full documentation, exceeding Data Protection guidelines, including a Certificate of Destruction & recycling information, all of which is included in the price quoted at the time of enquiry.

We look forward to reading a broad range of entries from organisations of all sizes, not just reading about progress towards global Net Zero emissions, but also how businesses are committing to support our local environment?

 

Award Criteria

This award will recognise organisations with sustainability at the heart of their business who are fully committed to becoming more net zero.

Businesses are embracing the opportunities presented by a sustainable recovery from the pandemic to build back better, and this award seeks to showcase those fantastic efforts and initiatives.

The net zero champions award will be presented to an organisation who has a clear and demonstrable strategy for their efforts and achievements in environmental responsibility.

How to enter

Download and fill in our application form here, then

  • Tell us about your business (1000 words or less)
    Your history, customers, competitors, challenges, opportunities, your vision and anything else that you feel is relevant.

    Judges will be looking for:

  • Your environmental activities and how you manage your environmental impact, e.g., progressing towards zero, lower carbon emission operations or waste reduction and efficiency

  • Evidence of recycling, re-using, reducing waste, purchasing ethically, making a difference

  • A business vision for recovery/growth which includes a wide-ranging and innovative eco-friend approach

  • Use of COVID-19 business recovery funding to develop your business more sustainably

  • Engagement with your staff to suggest or try sustainable practices, from electric cars and cycling, to in-house resource saving

  • Working sustainably and using technology to further ‘green’ ambitions

  • Creating new jobs with a sustainability element

     
    With entrants permission we would like to share some of your projects, encouraging other businesses to be more Sustainable in Suffolk as well as our Global environment

    All entries must be received by: Friday 30th September 2022

    The category sponsor will judge their entries and their decision is final.

    Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

    All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

East Suffolk Council are delighted
to be sponsoring Innovation in Business Award
              

 

East Suffolk Council’s ambition is to deliver the best possible quality of life for everyone who lives in, works in and visits East Suffolk. We want to build a strong sustainable economy for our future and our district to achieve its maximum potential, for the good of everyone in the area.

Award Criteria

This award has been created to recognise innovative businesses who for their resilience, grit, determination and compassion have found ways to overcome the difficulties and challenges endured as a business during and since the COVID-19 pandemic.

Within the Lowestoft and Waveney community we saw remarkable efforts to diversify or adapt products and services, high levels of innovation, endurance and support and a show of resilience which has inspired us all. This innovation and resilience in adversity has led to entirely new business models and this award celebrates that enterprise and ingenuity.


How to enter

Download and fill in our application form here, then

1. Tell us about you and your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Judges will be looking for:

  • The challenges that you have experienced as a business.
  • Briefly explain how these difficulties affected your business.
  • A brief of your plan to overcome these challenges?
  • The processes you went through to try and tackle them? This might include new ways of doing business/innovations/remote working/product diversification/re-strategizing.
  • How did you support and communicate with your staff during this time?
    Did you have to embrace new technology and sustainable ideas?
  • Going forward what are your plans?

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

Nicholsons Solicitors are delighted to be sponsoring the Recognition of
Lifetime Achievement Award 

 

 

Nicholsons Solicitors’ success lies in delivering specialist legal expertise to our clients from where they live and their businesses are based. This specialist service is valued by our clients throughout a range of legal disciplines usually only found in the largest regional law firms.

Award Criteria

This award recognises long time serving people in our local business community.

This award will honour a local individual who deserves to be recognised for their lifetime of unrelenting commitment, hard work, talent and contributions to either of the following or similar:


How to enter/nominate

Download and fill in our application form here, then

1. To enter/nominate someone for this accolade, tell us all about them, what they have done or achieved and why you think they deserve to be recognised.

o The success of their own business or the company they work/worked for
o Their contributions to local community projects or charitable organisations
o Their dedication to Lowestoft and/or Waveney to make it a nicer place to live and work


Who will be recognised for their Lifetime Achievement and Commitment to Lowestoft and/or Waveney in 2022?

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

Fern Communications are delighted to be sponsoring the Most Promising New Business Award 

 

 

Fern Communications have built an extensive hire fleet of ATEX and conventional radios and can service and repair any radio that is currently in use. Fern Communications has the technical expertise and knowledge of both the Oil & Gas Industry plus renewables industries that enable us to offer our customers a fast, reliable and responsive service.

Award Criteria

This Award celebrates entrepreneurs who have started up, or introduced new and exciting ideas into the world of business. It is open to any business that has been trading for less than 3 years within Lowestoft & Waveney.

New businesses keep our economy dynamic and successful, improving its diversity, and stimulating competition with new ideas, new jobs and new skills for the future. The county needs business growth; by celebrating new businesses we are fostering a culture in which entrepreneurship is celebrated in our region.

How to enter

Download and fill in our application form herethen

Tell us about you and your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Judges will be looking for:

  • Details on your current business success
  • The gap in the market that you spotted, how your idea came to fruition
  • How was start up achieved, how was it funded?
  • Growth since start-up whilst meeting and overcoming challenges, and plan/vision for the future of the business
  • Examples of your commitment to business excellence and adapting to customer trends to future proof your business.

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

ABP Lowestoft are delighted to be sponsoring Commitment to People Award

 

 

 

The UK’s most eastern port, Lowestoft has a long history of servicing offshore energy projects and offers highly-skilled teams equipped to safely and efficiently handle a wide range of cargoes.  The port is at the heart of the burgeoning offshore wind industry, offering customers close proximity to key offshore wind sites for construction, operations and maintenance.

The Port of Lowestoft handles around 30,000 tonnes of cargo per year and together with ABP's other two East Anglian ports, King’s Lynn and Ipswich, contributes £360 million to the economy and support 5,300 jobs. Lowestoft has emerged as a thriving centre for companies servicing the offshore energy industry

Award Criteria

This award recognises organisations that have their staff at the heart of their business, who go above and beyond to ensure their staff are supported, informed and that they are taking steps towards championing equality and promoting inclusivity in their workforce and their customers as part of their values and company ethos.

It recognises those businesses that have created a stimulating and supportive work environment with opportunities for ALL staff to develop and progress, resulting in high staff satisfaction levels and a well-motivated, ambitious and diverse workforce.

How to enter

Download and fill in our application form herethen

Tell us about you and your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Examples of evidence, such as statements on/examples of:

  • The steps your business takes to ensure your staff are supported
  • How you are working towards creating an inclusive and equal workforce
  • Positive leadership & management and the impact this has on the team
  • An integrated ethical culture across the company
  • Disability confident and Inclusivity awareness
  • A clear and innovating diversity and inclusion policy
  • How employees are engaged with company values and strategic goals
  • Excellence in staff retention, wellbeing, development and communication
  • Schemes and training initiatives that have contributed towards the development of demonstration of an ongoing commitment by the employer for positive change and ensuring a diverse and equal workforce and workplace.

 

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

SMS Group are delighted to be sponsoring Excellence in Customer Service Award for 1-10 employees

 

 

Award Criteria

This award recognises a top team that contributes to exceptional customer service in attracting and retaining customers and clients.

The Excellence in Customer Service award is presented to a business that can demonstrate that they truly have their customers at the very heart of their business, regardless of its size, market, product or services it offers.

In our modern digital age customers expect both instant results and quality of customer service. The reputation of your business is one of your most valuable commercial assets.

How to enter

Download and fill in our application form herethen

Tell us about you and your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Judges will be looking for

  1. Tell us why your customer service is key to your business, this could include:
  • Evidence of your customer care policy
  • How do you deal with customer care issues and ensure quality and consistency of customer service
  • Employee training & development
  • How do you obtain customer feedback? Eg: Facebook reviews, TripAdvisor, Google and other interactive methods
  • New ideas to enhance the customer experience
  • Evidence could include examples of customer testimonials, feedback and evaluation

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ

Ivy House Country Hotel are delighted to be sponsoring Excellence in Customer Service Award for 11+ employees

 

 

Ivy House Country Hotel is a “Hidden Gem” nestled on the banks of Oulton Broad amongst 21 acres of gardens, lawns, ponds, marshes, and thatched barns all with direct access onto the broads. Guests can enjoy relaxing walks in beautiful grounds or venture out onto the broads pathways, or further still to the nearby coast.   Holding two AA Rosettes The Crooked Barn restaurant and Eves Bar & Lounge truly offer a wonderful ambience for fine dining.  Ivy House is the perfect setting for an unforgettable wedding and also has a range of accessible conference rooms to suit all types of corporate events, conferences, private dining, presentations and interviews.

Award Criteria

This award recognises a top team that contributes to exceptional customer service in attracting and retaining customers and clients.

The Excellence in Customer Service award is presented to a business that can demonstrate that they truly have their customers at the very heart of their business, regardless of its size, market, product or services it offers.

In our modern digital age customers expect both instant results and quality of customer service. The reputation of your business is one of your most valuable commercial assets.

How to enter

Download and fill in our application form herethen

Tell us about you and your business (1000 words or less)
Your history, customers, competitors, challenges, opportunities and anything else that the entrant feels is relevant.

Judges will be looking for

  1. Tell us why your customer service is key to your business, this could include:
  • Evidence of your customer care policy
  • How do you deal with customer care issues and ensure quality and consistency of customer service
  • Employee training & development
  • How do you obtain customer feedback? Eg: Facebook reviews, TripAdvisor, Google and other interactive methods
  • New ideas to enhance the customer experience
  • Evidence could include examples of customer testimonials, feedback and evaluation

All entries must be received by: Friday 30th September 2022

The category sponsor will judge their entries and their decision is final.

Our Awards Gala Evening will take place on Thursday 10th November at Ivy House Country Hotel, Lowestoft. 

All entrants selected as finalists must ensure they are available to attend. Our finalists will receive one free ticket to the gala evening (max of two tickets if a finalist in more than one category). Additional tickets will be available to purchase.

To Enter…

Please email your completed application form including evidence to: michelle@suffolkchamber.co.uk

Or by post to:

Michelle Gardner
Suffolk Chamber of Commerce Lowestoft & Waveney
Riverside Business Centre
Riverside Road
Lowestoft
NR33 0TQ